Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase from us. By using our website, you agree to the practices described in this policy.

1. Definitions

The following terms are used throughout this policy. Understanding them will help you read the policy more clearly.

2. Who We Are

Locarso is a leather footwear brand operated by EVERRISEE LTD, registered in England and Wales (Company No. 16742143), with its registered office at 85 Great Portland Street, London, W1W 7LT, United Kingdom.

EVERRISEE LTD is the data controller responsible for your personal data under UK GDPR. If you have any questions, please contact us at info@locarso.com.

3. Data We Collect

We only collect information when you interact with us — for example, when you place an order, fill out a contact form, or browse our website. The types of data we collect include:

Personal Information

• First name and last name
• Email address
• Phone number
• Billing and delivery address (including postcode and country)

Activity Records

When you use our Service, we automatically collect log data supplied by your browser, including your IP address, browser type and version, pages you visited, time and dates of visits, and time spent on each page.

Device Information

We may also collect information about the device you use to access our site, such as device type, operating system, and unique device identifiers. The data we can collect depends on your device and software settings.

We do not collect any special category data such as health information, racial or ethnic origin, or political opinions.

4. How We Use Your Data

We use the information we collect for the following purposes:

• To process and fulfil your orders, including arranging delivery and handling returns
• To manage your customer account and our relationship with you
• To send order confirmations, shipping updates, and other transactional messages
• To improve our website and understand how visitors use it
• To develop new products, features, and services
• To contact you by email about our products, promotions, or newsletters (where you have consented)
• To detect, investigate, and prevent fraudulent transactions and other illegal activity
• To comply with our legal and regulatory obligations
• To share your information with service providers who help us operate the Service (see Section 7)

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

• Contract performance: processing required to fulfil your order or respond to your enquiry
• Legitimate interests: where our interests (such as improving our services or preventing fraud) do not override your rights
• Legal obligation: where we are required by law to process your data
• Consent: where you have specifically opted in, such as subscribing to marketing emails

6. Retention, Transfer & Deletion

Retention

We keep your personal data only for as long as needed to fulfil the purposes described in this policy. For customers, we generally retain order and account data for up to 7 years, in line with UK tax and accounting obligations. Marketing data is kept until you unsubscribe or withdraw consent.

Transfer

Your information may be processed outside the UK if our service providers operate in other countries. Where this happens, we ensure adequate protections are in place in line with UK GDPR. By using our Service, you consent to such transfers.

Deletion

You can request that we delete your personal data at any time by emailing info@locarso.com. Our team will manually review and process your request. Please note that in some cases we may be required by law to retain certain data even after a deletion request.

7. When We Share Your Data

Service Providers

We may share your data with trusted third-party companies who help us operate the Service — such as payment processors, delivery providers, email platforms, and IT service providers. These parties are only permitted to use your data to carry out the tasks we assign them and must keep it confidential.

Business Transactions

If EVERRISEE LTD is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you before your data is shared with any party that has its own privacy practices.

Required by Law

We may disclose your data if required to do so by law, or in response to valid requests from public authorities such as courts or government agencies.

Other Legal Reasons

We may also share your data where we believe it is necessary to: comply with a legal obligation; protect our business and assets; investigate or prevent fraud; prevent harm to users or the public; or protect against legal liability.

8. Cookies

Our website uses cookies to track user behaviour and improve the Service. Cookies are small text files stored on your device when you visit a site.

We use the following types of cookies:

• Strictly necessary cookies: essential for the website to function, including keeping your shopping cart active
• Analytical cookies: help us understand how visitors use the site so we can improve it
• Marketing cookies: used to track visits and serve relevant advertising

You will be notified when a cookie is placed on your device and can choose whether to accept it. Refusing certain cookies may limit some features of our website. You can also manage cookies through your browser settings at any time.

9. Your Rights

Under UK GDPR, you have the following rights over your personal data:

• Right of access: request a copy of the data we hold about you
• Right to rectification: request corrections to inaccurate or incomplete data
• Right to erasure: request deletion of your data in certain circumstances
• Right to restrict processing: request that we limit how we use your data
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, email us at info@locarso.com. We will respond within 30 days. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

10. Security

We take reasonable steps to protect your personal data against unauthorised access, loss, or misuse. These measures include secure HTTPS connections, access controls, and encrypted payment processing.

However, no method of online transmission is completely secure. If you believe your data may have been compromised, please contact us immediately at info@locarso.com.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We recommend reading the privacy policy of any website you visit.

12. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child without consent, please contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We recommend checking this page periodically. Continued use of our website after changes are posted means you accept the updated policy.

14. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your personal data, please get in touch:

• Email: info@locarso.com
• Phone: +44 7481 352213
• Post: EVERRISEE LTD, 85 Great Portland Street, London, W1W 7LT, United Kingdom